What Services Do The Ear Nurses Provide?
At The Ear Nurses provide variety of ear health services, including:
- Advice on managing ear infections and other common conditions
- Earwax removal using dry microsuction techniques
- Ear cleaning and tailored ear health management plans
- Hearing health assessments
- Educational resources on ear care
How We Remove Ear Blockages
Microsuction – A Water-Free Method Backed by 18 Years of Experience
With over 200,000 successful treatments, The Ear Nurses use dry microsuction a precise, water-free procedure that gently removes wax, dry skin, and debris to support healthy ears.
Watch our experienced Ear Nurse perform a gentle, water-free microsuction procedure. This video gives you a clear idea of what to expect during your appointment.
The Procedure
Your ear health appointment will be conducted by one of our experienced Ear Nurses, who have extensive knowledge and experience treating patients of all ages. We use a gentle method to remove ear wax or infection using a small suction device.
What The Ear Nurses Provide, your visit typically includes:
- 💬Discussion of Your Ear Health History: We’ll begin by discussing any ear-related concerns or symptoms you may have.
- 🔍Examination of the Ear Canal and Eardrum: Using magnifying binocular glasses (loupes), we will carefully examine your ear canal and eardrum to assess the condition and identify any blockages.
- 🌀Gentle Removal of Ear Wax and Debris: Our Ear Nurse will use a small suction device, similar to a tiny vacuum, along with fine instruments to gently remove ear wax and debris. This process helps clear any blockages and allows for a clear view of the eardrum.
- 👂🏽Detailed Assessment of the Eardrum: After cleaning, we’ll perform a thorough check of your eardrum to ensure there are no perforations or fluid behind it.
- 💡Ear Health Advice: We’ll provide you with personalised advice on how to maintain optimal ear health and prevent future issues.
🌟Our microsuction technique is similar to methods used by ENT specialists and is widely regarded as a clinically proven and comfortable procedure. Most patients experience immediate relief and improved hearing clarity following the treatment.
You may benefit from a professional ear cleaning appointment, such as microsuction if you notice symptoms such as:
- Ear discomfort or itching
- A feeling of fullness or blocked ears
- Tinnitus (ringing in the ears)
- Dizziness or balance issues
- Reduced or muffled hearing
If they occur, it is recommended to have your ears assessed by a ear professional.
Early assessment and management may help reduce the risk of ongoing discomfort or worsening symptoms.
What is microsuction ear wax removal? Why choose Microsuction ear cleaning?
Cleaning your ears at home with cotton buds or other objects is not recommended, as this can push wax deeper and potentially damage the ear canal. For gentle ear cleaning, consult a trusted Melbourne clinic offering microsuction ear cleaning, like Crystal Clear Clinic. Maintain daily ear hygiene by gently wiping the outer ear with a damp cloth.
Think you need ear cleaning? Book a microsuction ear cleaning session in Melbourne now!
What is microsuction ear wax removal:
What is Microsuction Ear Wax Removal?
Microsuction is a clinical method used to to remove excess ear wax, dry skin, debris from infections, and foreign objects from the ear canal. The procedure involves a gentle suction and fine instruments, performed under direct vision using magnifying binoculars. The procedure does not involve the use of water.
At The Ear Nurses at Crystal Clear Ears, microsuction is performed by trained clinicians who visualise the ear canal throughout the who procedure guided visually through a magnifying binocular loupe. This method allows for a controlled and precision approach, particularly in narrow or sensitive ear canals. Our Ear Nurses perform the entire procedure under direct vision, clearly seeing inside the ear and adjusting the technique as required throughout the procedure.
If you’re unsure whether microsuction is right for you, a consultation with one of our trained Ear Nurses can help guide the most suitable approach for your ear health.
At Crystal Clear Ears, we prioritise the ongoing professional development or our Registered Nurses who receive one-on-one training in Microsuction and Aural Hygiene, ensuring they meet and exceed industry standards. As a result, they are fully equipped to provide the highest level of care and expertise in ear health. Upon completion of the clinical training, our Nurse Educator awards the Ear Nurse a certificate of competency, ensuring their proficiency in delivering a superior standard of ear hygiene care.
Why Choose Microsuction Ear Cleaning
Microsuction is widely supported by health professionals including GPs, audiologists, and ENT doctors. It may be used to manage ear wax build-up, dry or flaky ear skin, foreign objects, and infection-related blockages. This method allows for a controlled and precision approach and may help reduce the risk of damage during removal.
Why Choose Microsuction at The Ear Nurses?
At Crystal Clear Ears, our experienced Ear Nurses provide professional ear cleaning service using microsuction. We use use gentle suction techniques to ensure a comfortable, precise, and thorough clean. This may assist with wax build-up, discomfort, or recurring blockages. Following appointment, some patients may notice improved ear comfort or hearing clarity.
- Gentle and Precise: Microsuction uses controlled suction to remove earwax and debris under direct vision, ensuring accuracy. (No water used)
- Quick and Comfortable: The procedure is fast, usually taking 15-30 minutes, making it convenient for those with busy schedules.
- Expert Care: The Ear Nurses are experts in ear care. We offer clinical knowledge in ear health and advice tailored to your individual ear needs.
We suggest to our patients that softening the blockage is very important before the appointment. Softening with olive oil for 2 nights can lubricate the canal and soften wax. Our Ear Nurses prefer olive oil as a softening agent over any other softening agents in the market. However, it is important that you DO NOT apply drops if you have a hole in your eardrum or grommets.
Read here the detailed instructions: How do I apply the softening drops?
Please Note: Don’t worry if you have been using another product or have forgotten to apply the oil; just come in for your appointment.
https://crystalclearclinic.com.au/faqs/do-i-need-to-do-any-preparation-before-my-appointment/
Expert Ear Wax Removal and Ear Cleaning – No Referral Needed
At Crystal Clear Ears, we are expert in professional ear wax removal and ear cleaning services that help you maintain healthy ears and clear hearing. While your GP or Audiologist may refer you to us for these treatments, a referral is not required. You can book an appointment directly with our expert Ear Nurses at your convenience.
Why Choose Professional Ear Wax Removal?
Ear wax, also known as cerumen, plays an important role in protecting your ears. However, excess wax buildup can cause discomfort, hearing loss, or infections. Our microsuction ear wax removal technique is gentle, and highly precise, making it the preferred choice over traditional methods like irrigation or cotton swabs.
Comprehensive Ear Cleaning Services
Our trained Ear Nurses follow the highest standards and clinical best practices to deliver care in ear wax removal for your needs.
No Referral Needed – Easy Access to Care
Experiencing ear discomfort or just want to maintain ear health? Book directly with us—no referral required.
Book Your Ear Wax Removal or Ear Cleaning Appointment Today
Don’t let ear wax buildup affect your hearing or comfort. Contact Crystal Clear Ears today to schedule your appointment for expert ear wax removal.
Our Fee for Ear Cleaning and Earwax Removal
Consultation, Ear Examination, and Treatment Fees:
| Standard | $175 |
| Government Pension/DVA/Health Care Card/We Care | $160 (not Seniors Card) |
| Reduced fee for non-compliant children or patients with no wax found: | $135 |
Occasionally, further appointments may be required due to the level of blockage; your nurse will notify you during the appointment and discuss associated fees.
Payment Information
- Payment is required at the time of the appointment.
- Accepted methods: EFTPOS, VISA, MASTERCARD, AMEX or cheque
- Note: Diners Club & American Express not accepted
- EFTPOS payments will incur a 1.20% surcharge fee
- Over-the-phone payments are available. If you are unable to pay by card or cheque, please advise us when booking.
Non-Wax or Blockage Scenarios
- If no wax or outer ear blockage is found, but you continue to experience symptoms of a blocked sensation, your ear nurse will offer guidance on the most appropriate steps to take. A reduced examination and consultation fee will apply in this scenario.
- If the nurse decides the child/patient is too restless or uncooperative, treatment may be stopped for safety. If the treatment is unsuccessful due to the safety of the child/patient, If no wax or outer ear blockage is found, but you continue to experience symptoms of a blocked sensation, your ear nurse will offer guidance on the most appropriate steps to take. A reduced examination and consultation fee will still apply.
Cancellation & No-Show Policy
- Cancellation fees apply for late cancellations or non-attendance (less than 4 hours notice)
- Please see our Policies and Terms & Conditions for more details regarding associated payments.
At The Ear Nurses at Crystal Clear Ears, we provide ear wax removal services in Melbourne and are often asked about Medicare and private health insurance coverage.
Does Medicare cover ear wax removal?
Medicare does not cover microsuction ear cleaning or routine ear wax removal services. These are generally considered preventative and are not classified as medically necessary unless performed as part of treatment by a GP or medical specialist. Medicare focuses on essential healthcare services and typically excludes routine earwax removal unless medically necessary.
Our services provide a reliable way to address earwax buildup, but Medicare does not recognise this treatment as medically essential unless associated with a medical condition. If you believe your ear cleaning is medically necessary, speak with your healthcare provider for further guidance on potential coverage.
Can private health insurance cover ear wax removal?
While St Lukes Health offers partial coverage, the exact rebate depends on the level of cover you have with them. Contact St Lukes Health Insurance to confirm the coverage amount for our service under your plan. They can provide more information about your health insurance coverage and rebates. We recommend contacting them directly to confirm your entitlements and rebate amounts.
Is ear wax removal covered by other health funds?
Coverage varies between providers and policies. Contact your health fund for accurate information.
What if I’m unsure about my cover?
For the most accurate and up-to-date information, speak directly with your health insurance provider.
How often should ears be cleaned?
How often should I get my ears professionally cleaned in Melbourne?
For most people, the ears are self-cleaning and do not require frequent cleaning. If you experience symptoms like earwax buildup, blockage, reduced hearing, or discomfort, you should schedule professional ear cleaning every 6 to 12 months. Additionally, individuals who wear hearing aids, use earplugs regularly, or have a history of earwax issues may benefit from more frequent cleanings as recommended by their Ear Nurse.
You may need a professional ear wax removal service if you experience:
- Ear discomfort or itching
- A feeling of fullness or blocked ears
- Tinnitus (ringing in the ears) Dizziness or balance issues
- Reduced or muffled hearing
If you suspect an ear infection, it’s crucial to seek medical advice promptly. Common symptoms include pain, discharge from the ear, and reduced hearing. The Ear Nurses can assess your condition and clinically remove any infectious debris, allowing prescribed medication from your general practitioner to effectively heal your ear canal.
To find out more about ear infections what causes them and how they’re treated click here.
Suction for Chronic Ear Issues is considered the clinical treatment for managing chronic ear issues. This gentle, clinical procedure removes ear blockages without water, making it a great option for those with various ear conditions. Here’s why microsuction works so well for ear wax removal and how The Ear Nurses at Crystal Clear Ears provide expert care for chronic ear problems.
Suction for Chronic Ear Issues : What Is Microsuction?
Microsuction is a gentle, water-free technique used by trained registered nurses to remove earwax and debris from the ear canal. Using a fine, medical-grade suction device, ear blockages are removed under direct vision. This method is particularly useful for individuals with sensitive or narrow ear canals, making it a preferred treatment for chronic ear conditions.
Microsuction for Chronic Ear Conditions
The Ear Nurses at Crystal Clear Ears are experts in microsuction and use this technique to help individuals dealing with the following chronic ear issues:
- Narrow Ear Canals: Microsuction is ideal for individuals with narrow ear canals, where other methods.
- Perforated Ear Drums: Microsuction is a gentle method for those with perforated eardrums, unlike traditional water-based ear cleaning techniques.
- Otitis Externa Debris Occlusions: For those with Otitis Externa, microsuction removes debris and infection-causing build-up in the outer ear.
- Foreign Body Occlusions: Whether it’s earplugs, insects, or other foreign objects, microsuction removes them efficiently.
- Stapedectomy and Mastoidectomy History: Microsuction is ideal for patients who have had a stapedectomy or mastoidectomy, as it avoids water exposure to sensitive ear structures.
- Tinnitus: While microsuction doesn’t treat tinnitus directly, it can help clear earwax or debris contributing to the ringing sounds.
- Meniere’s Disease: For Meniere’s sufferers, microsuction can remove blockages, easing symptoms like dizziness.
- Chronic Vertigo: Microsuction can clear obstructions in the ear that may contribute to balance issues associated with vertigo.
- Grommets: If you have grommets (small tubes inserted in the ear), microsuction provides a gentle way to clean the ear canal without causing damage or dislodging the grommet.
Why Choose Microsuction?
- Gentle and Precise: Microsuction uses controlled suction to remove earwax and debris under direct vision, ensuring accuracy.
- Quick and Comfortable: The procedure is fast, usually taking 15-30 minutes, making it convenient for those with busy schedules.
- Expert Care: The Ear Nurses at Crystal Clear Ears are experts in ear care, offering clinical knowledge in ear health and advice tailored to your individual ear needs.
Is Microsuction Right for You?
If you are dealing with any of the chronic ear issues mentioned above, microsuction could be the treatment you need. It’s a non-invasive, efficient method that addresses the root causes of ear problems, improving ear health and providing relief.
The Ear Nurses at Crystal Clear Ears will assess your condition and guide you through the best treatment options.
Expert Ear Nurses Qualified in Suction: Fully trained one-on-one in Microsuction and Aural Hygiene, following the latest standards and clinical best practices for gentle ear wax removal.
In addition, the in-depth training includes both theory and hands-on skills, ultimately preparing each nurse to deliver thorough and reliable ear care.
Upon completing the programme, each Ear Nurse receives a Certificate of Competency from our experienced in-house Ear Nurse Educator.
This certification confirms their readiness to manage ear conditions, ranging from wax build-up to more complex issues such as debris or infection.
As a result, our Ear Nurses confidently handle diverse patient needs and maintain a strong focus on precision and patient care.
In addition, their training allows them to perform ear care procedures with consistency and skill, helping patients maintain long-term ear health.
With thorough training in Microsuction and Aural Hygiene, our nurses efficiently remove wax and debris, helping prevent blockages and recurring issues.
This method offers high accuracy, making it a reliable option for people with narrow canals, perforated eardrums, or chronic issues.
At Crystal Clear Ears, we take pride in offering personalised, attentive care delivered by Ear Nurses who prioritise your comfort and well-being.
Furthermore, we understand how important your ear health is and are committed to supporting you at every stage of your treatment.
Whether you require routine wax removal or assistance with more persistent conditions, our trained Ear Nurses will guide you every step of the way.
Trust Crystal Clear Ears to provide expert care from Ear Nurses who are qualified in suction and dedicated to keeping your ears healthy.
Resources: https://www.ahpra.gov.au/
The Ear Nurses at Crystal Clear Ears: Clinic Locations
We operate in six Melbourne clinics, offering convenient access to care near home or work. Crystal Clear Ears Ear Nurses use microsuction, a water-free method that gently removes earwax and debris with precision and control.
Address: 2/3 Male Street, Brighton VIC 3186.
This Bayside clinic suits people living in Elwood, Hampton, Sandringham, and nearby suburbs needing convenient ear care access.
Epping
Address: Shop 12, 355–371 Dalton Road, Epping VIC 3076
This location is well-positioned for Melbourne’s northern suburbs, including Mill Park, Lalor, and South Morang. Free parking is available nearby.
Address: 1/260 Springvale Road, Glen Waverley VIC 3150.
Located in Melbourne’s eastern suburbs, this clinic offers easy access for residents of Wheelers Hill, Mount Waverley, and Mulgrave.
East Melbourne
Address: 7/250 Victoria Parade, East Melbourne VIC 3002
Conveniently located near the CBD, this clinic is ideal for city workers and residents in Fitzroy, Collingwood, and Richmond. Just a short walk from Parliament Station. Free Street Parking is available
Surrey Hills
Address: 621 Whitehorse Road, Surrey Hills VIC 3127
Serving the inner east, our Surrey Hills clinic is centrally located near Camberwell, Box Hill and Balwyn, making it convenient for both locals and commuters. Parking available at the location.
Truganina
Address: 549 Morris Road, Truganina VIC 3029 (Inside Healthwest Medical & Specialist Centre)
Absolutely! We are more than happy to accommodate children at our clinic. Our Ear Nurses are fully trained to provide care for children. However, it’s important to consider a few factors when booking an appointment for your child’s safety and comfort.
Please keep in mind that we require children to be able to follow directions and remain as still as possible during the treatment. This is necessary for their safety. In the event that the nurse determines the child is too restless or uncooperative, the treatment may be stopped for the well-being of the child. It’s important to note that in such cases, there will be a reduced consultation fee of $135.
To make an appointment for your child, simply give us a call at Crystal Clear Ears on 1300 260 750. Our friendly reception staff will be happy to assist you and book the appointment over the phone. During the booking process, we will also ask for your child’s date of birth.
Once you have made the appointment over the phone, we recommend reading the “Preparing your child for Microsuction” guide to help ensure a smooth and comfortable experience for your child.
Please note: We require that children under 16 be accompanied by a parent or guardian. For more details, please refer to our policy.
Wondering what your child’s ear appointment will be like?
Check out our Kids Ear Health page here to watch fun videos for kids, see what to expect, and get helpful tips for keeping little ears healthy!
To make an appointment with The Ear Nurses Call us directly: 📞 1300 260 750 — our friendly reception team is available to assist you from 8:15 am to 5:00 pm, Monday to Friday.
Book online: Simply click the ‘Book Now’ button on our website for an appointment time that works for you!
Wondering what your appointment will be like? Click here to find out!
Wheelchair Access at Crystal Clear Ears Clinics
At Crystal Clear Ears, we welcome patients of all mobility levels. All of our clinic locations across Melbourne are wheelchair accessible, ensuring that you can attend your appointment with ease.
What to Expect with Accessibility
While each of our clinics wheelchair access, please note the following regarding treatment for patients:
- The Ear Nurses can treat patients who are able to self-transfer from their wheelchair to the examination chair.
This process helps us provide care ensuring your safety and comfortability for both the patient and our ear nurses.
Important Safety Note: Wheelchair Access
For the safety of everyone involved, if a patient is unable to transfer independently or with assistance from a carer, we may need to refer the patient to a more suitable care setting. This may include:
- The Royal Victorian Eye and Ear Hospital (RVEEH)
- Regional Ear Nurses home visit service for further assessment and options
Need Help or Have Questions about ?
If you have any concerns or specific accessibility needs, please call us on 1300 260 750. Our friendly team is happy to help you plan your visit and ensure everything runs smoothly.
How Long Are the Appointments at Crystal Clear Ears: Appointment durations vary based on the ear care needed. Routine earwax removal typically takes 15 to 30 minutes. More complex treatments, such as addressing blockages or infections, may use the full 30-minute consultation.
How Long Are the Appointments at Crystal Clear Ears: If the impaction is complex, your Ear Nurse may recommend a second or third visit to maintain the ear canal’s integrity. During your appointment, your Ear Nurse will let you know if additional visits are needed and provide instructions on the preparation required for successful removal.
Our Ear Nurses ensure each treatment is thorough, taking the necessary time to address your ear health needs while maintaining a comfortable experience. For a more accurate estimate, feel free to contact us directly.
Our friendly receptionists are here to assist you with any questions or concerns you may have. Whether you need help scheduling an appointment, understanding our services, or finding the right treatment for your ear care needs, our team is happy to provide guidance and ensure you have a smooth and comfortable experience at Crystal Clear Ears. Feel free to reach out to us anytime—we’re here to help!
We suggest to our patients that softening the blockage is very important before the appointment. Softening with olive oil for 2 nights can lubricate the canal and soften wax. Our Ear Nurses prefer olive oil as a softening agent over any other softening agents in the market. However, it is important that you DO NOT apply drops if you have a hole in your eardrum or grommets.
Read here the detailed instructions: How do I apply the softening drops?
Please Note: Don’t worry if you have been using another product or have forgotten to apply the oil; just come in for your appointment.
If you are running late, please call and notify our reception team as soon as possible as our Ear Nurses’ day is carefully booked to allow sufficient time for each patient. If you have attended late to your appointment, please expect your appointment to conclude at the originally scheduled time.
Our phone number is 1300 260 750
To apply the softening drops, follow these steps:
- Lie on your side and carefully fill your ear canal with olive oil drops. Make sure to fill the canal slowly to avoid airlocks and oil flooding out of the ear.
- Allow the oil to soak into your ear canal for about 5 minutes. This will help to soften the wax.
- Place a plug of cotton wool in your ear to keep the oil in place for 15-30 mins.
- You can repeat this process for up to 2-3 days before your appointment. Applying the drops at least once before your appointment is beneficial.
Please note:
- If you have a hole in your eardrum or grommets, it is important NOT to use the drops.
- The Ear Nurses prefer Olive oil drops than any over-the-counter ear wax drops.
- If you are preparing your child for microsuction, click below for specific instructions guide
If you are unwell and displaying signs of Flu-like symptoms, our staff may ask you to put a mask on.