Introduction
Welcome to The Ear Nurses at Crystal Clear Ears. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use this website.
Website Information
The information provided on this website is intended for general educational and informational purposes only and does not replace medical advice, diagnosis, or treatment from a qualified healthcare professional.
Information on this website should not be relied upon as a substitute for professional medical assessment or care.
If you have concerns regarding your hearing, ears, or general health, please seek advice from an appropriate healthcare practitioner.
Healthcare Services
The Ear Nurses at Crystal Clear Ears provides ear health assessment and microsuction ear cleaning services performed by qualified healthcare professionals.
Treatment outcomes may vary between individuals. No guarantees are made regarding clinical outcomes or suitability for treatment.
All healthcare services are subject to clinical assessment and practitioner discretion.
Appointments & Online Bookings
Online booking requests are subject to appointment availability and confirmation.
We reserve the right to reschedule or cancel appointments where necessary, including where:
- Safety concerns arise
- Unforeseen operational circumstances occur
Patients are responsible for providing accurate and current information when booking appointments.
Fees & Payments
Consultation and treatment fees are payable at the time of appointment unless otherwise arranged.
Private health rebates are currently available only through St Lukes Health. Eligibility for rebates and the level of cover provided are determined solely by the health insurer. Patients are encouraged to confirm their individual entitlements directly with their private health fund prior to their appointment.
Privacy & Confidentiality
We are committed to protecting your privacy and handling personal and health information in accordance with Australian privacy legislation.
Please refer to our Privacy Policy for further information regarding how we collect, store, and manage personal information.
Website Use
You agree not to:
- Use this website unlawfully
- Attempt to interfere with website functionality or security
- Copy, reproduce, or distribute website content without permission
- Use website material for misleading or commercial purposes without consent
Intellectual Property
All content on this website, including text, branding, graphics, logos, educational material, and images, remains the property of The Ear Nurses at Crystal Clear Ears unless otherwise stated.
Content may not be reproduced or reused without prior written permission.
External Links
This website may contain links to external websites for informational purposes.
We are not responsible for the content, privacy practices, or accuracy of external websites.
Limitation of Liability
To the extent permitted by law,The Ear Nurses at Crystal Clear Ears is not liable for any loss, damage, or reliance arising from the use of this website or its content.
While reasonable efforts are made to ensure website information is current and accurate, we do not warrant that all content is complete, accurate, or up to date at all times.
Changes to These Terms
We may update these Terms & Conditions from time to time without notice.
Updated terms will be published on this website and take effect from the date of publication.
Contact Us
For questions regarding these Terms & Conditions, please contact:
The Ear Nurses at Crystal Clear Ears
1/260 Springvale Rd,
Glen Waverley 3150
Phone: 1300 260 750
Website: Crystal Clear Ears